Ticket Information

Box Office

Tickets are available 1 hour before each performance, or through our website.

To redeem DLO gift certificates, please phone (217) 431-1660, or email us.

Ticket Refund and Exchange Policy

For shows presented at the Fischer Theatre: 

All sales are final. No requests for cancellations or refunds are accepted. Please direct any questions to the Fischer Theatre box office at [email protected] or (217) 213-6162.

For shows at other venues:

We understand that plans change. If you need to cancel your tickets, DLO Musical Theatre will refund your money, minus the credit card processing fees. Tickets may be cancelled for a refund up to twenty-four (24) hours before showtime. We’re sorry, but after this time, we cannot provide any refund.

We can exchange a ticket for a different performance of the same show, as long as there are seats available for the new performance you wish to attend. The new ticket(s) must be the same price as the original ticket(s). We’re sorry, but we cannot exchange tickets between different show titles.